Return & Refund Policy

Last Updated: June 2026

Digital Services Refund Policy

Due to the nature of digital services, refunds are handled on a case-by-case basis.

Eligible for Refund

• Service has not yet been started.
• Order was duplicated by mistake.
• We are unable to deliver the agreed service requirements.

Not Eligible for Refund

• Completed digital services.
• Change of mind after project work has begun.
• Delays caused by the client failing to provide required information, content, or feedback.
• Services delivered according to the agreed specifications.

Project Cancellation

Clients may request cancellation before work begins for a full refund. If work has already started, a partial refund may be issued based on the amount of work completed.

Contact

For refund requests, contact us within 7 days of purchase through the contact information provided on our website.